TERMS & CONDITIONS
Terms of Booking
We may require a booking fee or deposits upon booking for any service to secure appointments. If a deposit or booking fee is required, the appointment made will not be secured until paid and can be deleted at any time, without prior notice. For deposits we operate on a first come, first served basis. We cannot hold appointments where a booking fee or deposit is required.
Deposits or booking fees cannot be cancelled or transferred to another date once paid. If you wish to cancel or change your appointment time for any reason, you risk forefitting your deposit. In the event of a staff member no longer being available at the time of your appointment, we will do our best to accomodate with another member of staff, however may refund your deposit to you & cancel your booking should you deem this unsuitable.
Prices for our services are subject to change without notice.
If you cancel your appointment within a short period of time you may be asked to pay a deposit or booking fee if you wish to book again. Any no shows will be required to pay in full if they wish to book another appointment, or refused service. If you are late for your appointment, our artists / stylists / beauticians may only manage to carry out a shortened service at full price. In the event that you are too late for a shortened service, the booking will be cancelled & deposits or booking fees will not be refunded.
At Lipstick hair, beauty & makeup studio we always aim to provide you with a friendly & professional service carried out to the best of our abilities. In the unlikely event that you are dissatisfied with your service, please e-mail us at: firstname.lastname@example.org or mail us via our Facebook page. Please note we do NOT tolerate verbal abuse of any kind to our staff or other clients within. We will ask anyone who disrupts or upsets the ambiance of our studio to leave the premises.
Bringing friends or children with you
Please come alone to your appointment. Our waiting area is limited and we wish to keep our waiting, paying clients happy and not have to ask them to stand. We also ask that you do not bring your children with you to our studio unless they are receiving a service. Our studio can be a busy place with sharp, electrical or hot items, therefore not a safe environment for children.
We may require patch tests for some of our services, e.g: Hair colour / lash lift / eyelashes / tinting. Please note if you are asked to attend a patch test for an appointment and do not show, your appointment will be cancelled. If a reaction occurs to a patch test, please wash the area immediately & notify us. If symptoms are moderate, persist or severity increases please seek advice from your GP or visit A&E immediately.
Please ensure that you follow our guidelines at: www.lipsticksalon.com/tanning . Our experts have perfected the preparation & aftercare process and will not be held liable for unsatisfactory results when preparation or aftercare is not adhered to properly.
We may run special offers or promotions from time to time. Please note these cannot be exchanged for cash, credit or vouchers and cannot be used in conjunction with any other offer. Our hair & makeup packages are discounted and do not include glitter looks / festival / prom / Halloween or bridal.
Please ask in salon if you have not yet received a reward card.
Our reward cards allow you to receive the following:
£5 off a full body tan / full face of makeup / cut & blow dry / set of acrylic / gel nails / lash lift when you recommend us for each stamp on your card.
Receive a stamp for the following:
FACEBOOK: Visit us at: www.facebook.com/lipstickhairbeautymakeup and write a short sentence about why you recommend us. Screenshot & bring back to us on your next visit to show us to get your card stamped & receive £5 off.
GOOGLE: Search for Lipstick salon Glasgow & write a short sentence about why you recommend us. Don’t forget to give us 5 stars to qualify! Screenshot & bring back to us on your next visit to show us to get your card stamped & receive £5 off.
BRING A FRIEND: Receive £5 off when you bring a friend with you for the first time & each spend over £25. Don’t forget to tell your friend to ask for a reward card too!
NEWSLETTER: Sign up to our newsletter and receive £5 off. This discount will be e-mailed to you automatically, just book your appointment within the month & bring your card & e-mail with you to qualify.
I’M FAMOUS!: Send us your selfies / photos of you modelling our tan / nails / makeup or any other service via Facebook or E-mail (email@example.com). If we post it we will honour £5 off your next visit!
BONUS £5 OFF – Did you know you can now receive a bonus £5 off the above services? Just hand in your fully stamped card to your stylist / therapist / artist at the time of your appointment!
Terms for rewards:
£5 off for each stamp on each card, one card per client only.
1 stamp per visit & £5 off on each visit only – multiple stamps are not allowed.
£5 off for Facebook, Google, newsletter & I’m famous rewards off next visit only. Photographic evidence required.
£5 off only applies once, for each stamp & off full price stated on website at the time of appointment.
Prices subject to change without prior notice.
Bring a friend discounts apply only once per client & must have appointments both on the day to qualify. Minimum spend of £25 each applies.
Online Purchases & Shipping
We post items from our shop every Tuesday & Friday only. Items will be posted first class, recorded delivery and a signature will be required upon delivery.